Your Repair Reference

Where will I find my Repair Reference?

Not to be confused with your Claim Reference, your Repair Reference can be found on the email or SMS that is sent to invite you to book or view updates on your repair via the Repair Portal.

Make a note

It would be advisable to make a note of this number, as this reference is unique to your repair and can be used to access your repair details throughout the repair journey.

Can't find your repair reference?

No problem. If you supplied your email address when you first contacted us you can use that on the form below, along with your registration, to request an email with your details on. If we only hold your telephone number please use the Contact Page to request your reference.

Email Address

Vehicle Registration

Have a Question?

Did you know that the fastest way to solve most issues is online. Read our FAQ

Read FAQ

How long?

This is a very good question, times can vary greatly depending on a number of factors.

Get in Touch

Contact our handlers who are able to support you through your repair process.

Contact Vizion